FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer 10% off to first responders and seniors.
- What is your typical process for working with a new customer?
Our top priority is always our customers. We carefully assess their needs and strive to find the most advantageous solution to their problems. Sometimes, customers may assume that a door needs to be replaced, but we often find that by changing a few parts, the door can be saved and last for another 3-4 years.
- What education and/or training do you have that relates to your work?
Our company takes pride in our extensive list of satisfied customers throughout the years. Our technicians are not only trained in their job skills but also in customer service. We prioritize success and it all starts with the expression of our technicians, followed by exceptional and knowledgeable service.