FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward and designed to be flexible for different needs. I offer discounts for lesson packages, which is a great way to save while committing to your progress. There are no hidden fees, but I do ask for [24/48 hours] notice for cancellations or rescheduling to avoid a cancellation fee. If you have any questions about pricing or packages, feel free to reach out—I’m happy to help!
- What is your typical process for working with a new customer?
When working with new customers, I like to start by understanding their goals, experience level, and comfort in the water. From there, we create a plan that fits their needs, whether it’s learning basic water skills, improving technique, or building confidence. I make sure every lesson is tailored, fun, and paced to help them feel comfortable and make steady progress.
- What education and/or training do you have that relates to your work?
I’ve been a certified swim coach for over 10 years and have training in swim techniques, water safety, and CPR. I’ve worked with swimmers of all ages, from beginners to advanced, and love helping people feel confident and safe in the water.