FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Understanding Our Pricing Our pricing is based on several factors, including: Scope of Work– The number of trees, size, and complexity of the job. Technical Difficulty– Proximity to structures, power lines, or hazardous conditions. Debris Removal – The amount of wood, branches, and cleanup required. Time & Equipment Needed– Whether special equipment like cranes or bucket trucks is necessary. - We provide competitive pricing and always offer free, no-obligation estimates.
- What is your typical process for working with a new customer?
Our Process for Working with New Customers 1️⃣ Free On-Site Assessment– An experienced estimator from our team will visit your property to assess your tree care needs, discuss your goals, and identify any potential hazards. 2️⃣ Detailed Estimate – We provide a clear, written estimate outlining the scope of work, pricing, and timeline. No hidden fees—just honest, upfront pricing. 3️⃣ Scheduling & Preparation– Once you approve the estimate, we schedule a convenient time to complete the work. 4️⃣ Professional Tree Service – Our licensed and insured crew arrives with the proper equipment and expertise to complete the job safely and efficiently while respecting your property. 5️⃣ Cleanup & Final Walkthrough– After the job is done, we remove all debris, ensuring your space is clean and safe. We’ll also walk you through the completed work to ensure 100% satisfaction!
- What education and/or training do you have that relates to your work?
We have over 10 years of combined experience in the tree care industry, specializing in tree removal, trimming, stump grinding, and land clearing. Our team has hands-on training in proper cutting techniques, tree risk assessment, and the safe operation of heavy equipment, including cranes and bucket trucks. We stay up to date with industry best practices and safety standards, ensuring every job is handled with precision and care. Our experience includes working in residential, commercial, and emergency storm cleanup scenarios, giving us the knowledge to tackle any tree-related challenge safely and efficiently. When you hire us, you're getting skilled professionals who prioritize safety, efficiency, and top-quality service!