FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Understanding Our Pricing Our pricing is based on several factors, including: ✔️ **Scope of Work** – The number of trees, size, and complexity of the job. ✔️ **Technical Difficulty** – Proximity to structures, power lines, or hazardous conditions. ✔️ **Debris Removal** – The amount of wood, branches, and cleanup required. ✔️ **Time & Equipment Needed** – Whether special equipment like cranes or bucket trucks is necessary. - We provide **competitive pricing** and always offer **free, no-obligation estimates.**
- What is your typical process for working with a new customer?
Our Process for Working with New Customers 1️⃣ **Free On-Site Assessment** – An experienced estimator from our team will visit your property to assess your tree care needs, discuss your goals, and identify any potential hazards. 2️⃣ **Detailed Estimate** – We provide a **clear, written estimate** outlining the scope of work, pricing, and timeline. No hidden fees—just honest, upfront pricing. 3️⃣ **Scheduling & Preparation** – Once you approve the estimate, we schedule a convenient time to complete the work. 4️⃣ **Professional Tree Service** – Our licensed and insured crew arrives with the **proper equipment and expertise** to complete the job **safely and efficiently** while respecting your property. 5️⃣ **Cleanup & Final Walkthrough** – After the job is done, we remove all debris, ensuring your space is **clean and safe**. We’ll also walk you through the completed work to ensure **100% satisfaction!**
- What education and/or training do you have that relates to your work?
We have over 10 years of combined experience in the tree care industry, specializing in **tree removal, trimming, stump grinding, and land clearing**. Our team has hands-on training in **proper cutting techniques, tree risk assessment, and the safe operation of heavy equipment**, including cranes and bucket trucks. We stay up to date with **industry best practices and safety standards**, ensuring every job is handled with precision and care. Our experience includes working in **residential, commercial, and emergency storm cleanup scenarios**, giving us the knowledge to tackle any tree-related challenge safely and efficiently. When you hire us, you're getting **skilled professionals** who prioritize **safety, efficiency, and top-quality service!