FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to pricing for handyman services, customers should consider the following: - Determine whether the pricing is based on an hourly rate or a flat fee for the entire project. - Ask for a detailed estimate that includes a breakdown of labor, materials, and any additional fees. This ensures transparency and helps avoid unexpected costs. - Be clear on the payment terms, including when payment is due, accepted payment methods, and any deposit requirements. - Clarify how changes in the scope of work may affect the price and how such changes will be communicated and approved. Knowing these details will help customers better manage their budget and avoid surprises during the project.
- What is your typical process for working with a new customer?
We start working with new clients by visiting the site to assess the required work. This allows us to thoroughly review the project and discuss any specific client requirements. Based on the assessment, we provide a detailed and transparent estimate, including costs, materials, and the time needed to complete the job. Once the estimate is approved, we schedule a convenient time to perform the work, coordinating with the client to fit their schedule. Our team carries out the work as agreed, keeping the client informed about the progress. After completing the job, we conduct a final inspection to ensure everything meets the client’s expectations and make any necessary adjustments. After some time, we follow up with the client to ensure they are satisfied with the work and discuss any additional needs or concerns. This structured approach helps us deliver high-quality services and ensures a positive experience for our clients.
- What education and/or training do you have that relates to your work?
Our team has extensive hands-on experience gained over years of working in various repair and maintenance roles, continuously learning and adapting to new technologies and methods. We regularly enhance our skills and knowledge to stay updated with the latest tools, technologies, and best practices. This combination of practical experience and ongoing education allows us to efficiently handle a wide range of tasks with high quality and reliability.