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About
With over 12 years of experience, we are a highly trained and qualified team ready to provide viable IT solutions together with full-time support and expert advice to fulfill your business needs. Our professional IT Support Services are present in and around Central Florida, Coral Springs, Palm Beach, and more.
Our team will help you get the most out of your existing equipment by effectively increasing its performance. We recognize that Maintaining IT systems and keeping them up to date can become more like a burden than an asset that’s why our team is ready to handle and provide you with the best IT support solutions and technology needs, this way you will focus on what makes you successful.
Overview
Hired 11 times
Background checked
10 employees
18 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
2021
Services offered
Computer issue
Computer not turning on
Slow computer performance
Virus or malware
System error or blue screen
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
17 reviews
5
94%
4
6%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Paul G.
Dec 6, 2021
•
Hired on Thumbtack
My Wifi was horrible in the house! I had to keep switching the WiFi on and off, it was a nightmare. I found IT USA Services on thumbtack. We met the next day and scheduled the appointment. They hard wired my 2 TV’s and computer. The connected 2 extenders in the house along with one in my backyard. Now I finally have perfect internet service!!! They were punctual, worked clean and professional!! Last but not least they are very fair priced! Thank you so much!!! I highly recommend them!!!
Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.
Network Support Services
Mohammad K.
Jun 11, 2021
•
Hired on Thumbtack
IT USA Services Inc installed a home mesh WiFi network for me approximately a month ago. Everything from the estimate to the installation was handled timely and professionally. I also had some concerns addressed days after the installation with ease. It was a pleasure doing business with them and will absolutely use them again in the future.
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Thomas H.
Oct 8, 2020
•
From Google
They actually answer their phone! They actually solved my problem in 20 minutes as I had spent 2 days trying to fix it myself! Highly Recommended!
IT USA SERVICES INC's reply
Thank you so much for your kind words, Mr. Hamilton . We really appreciate you taking the time out to share your experience with us, We look forward to working with you again in the future! - IT Usa Services
Ana P.
Mar 24, 2021
•
From Google
Jos and his staff are just wonderful! We've been doing business with them for years and wouldn't use anyone else. They are very prompt in their response and their customer service is second to none. They really listen to the customer and go the extra mile to complete the task and get your business going again. Today I had the pleasure of working with Ms. Perla. She understood the issue on my end and worked diligently to solve it successfully. In a short while I was able to scan and be back online. Truly professional and extra caring is how I would describe the staff at IT USA Services.
IT USA SERVICES INC's reply
Dear Ana Palacios, Thanks so much for your feedback! We really appreciate the time you took to write such a nice review! - It Usa Services Family
Brent M.
Aug 3, 2020
•
From Google
My laptop died on me and fearing that all my data could be lost, I was desperate for answers! IT USA SERVICES, INC. COMPUTERREPAIR got recommended to me. Amazingly, I was able to get a same day consultation meeting, after hours! I was fully informed of what was wrong and what work needed to be done and given a reasonable turn-around time.Today, I am using that very same computer with all of my data still in tact. The completion was timely as promised and--they even hand-delivered it to my home! IT USA SERVICES, INC. COMPUTERREPAIR saved my life!
IT USA SERVICES INC's reply
Dear Brent, thank you so much for taking the time to leave this review. We are glad we were able to help you out and our team is ready to provide you with effective IT Solutions at any time. Stay Safe! IT USA Services Family
Credentials
Background Check
Jose Villalobos
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We can only set up a price after the IT Environment Assessment is successfully completed.
What is your typical process for working with a new customer?
Every business needs are different, an IT Environment Assessment is the first vital step that we take to understand how the company is structured and collect relevant information that will be helpful for the diagnosis. We provide a FREE session where we work together with our clients to understand their strengths, weaknesses and answering questions or doubts. Next, we develop an action plan ensuring their processes achieve success using the latest technologies.
What types of customers have you worked with?
We have worked with customers from the following industries:
- Architectural Services.
-Accountants.
-Advertising/Public Relations.
-Attorneys/Law Firms.
-Books, Magazines & Newspapers.
-Business Services.
-Computer Software.
-Health Professionals.
-Hotels & Tourism.
