FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straight forward and outlined by area or room. We follow PDCA painting guidelines, no shortcuts. We have discounts available at all times which will be presented to you without actually having the coupon in hand.
- What is your typical process for working with a new customer?
We begin with a phone call to confirm the estimate time/day. After completing the estimate a professional proposal presented to the customer. We answer all questions and when the customer selects us for their project, we really get to work. We plan out the date of the project to begin, do a walk through and job set-up with the painting crew, provide all services in our agreement, do final walk through at end of job. We also provide a 2 year written guarantee.
- What education and/or training do you have that relates to your work?
The owner has formal college education and 35 years experience in sales, project management, leadership, professionalism, financial acumen, etc... Our painting crews have between 5 years to over 30 years in the painting business and are well skilled.