FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the type of service and the time required to complete the job. I offer competitive, affordable pricing and have the equipment to handle all issues, from simple soft clogs to roots, grease, and hard obstructions. My services include snaking drains, hydro jetting, and utilizing HD cameras to identify concerns or potential issues and offer solutions. I also have several connections in the industry, including licensed plumbers, brush coating, and tunneling professionals.
- What is your typical process for working with a new customer?
I walk you through the diagnostic process and explain what to expect. After the work is performed, I will review what was found and discuss steps to help prevent the issue from happening again. If there are any concerns or potential risks, we will go over the options and methods to address the problem.
- What education and/or training do you have that relates to your work?
With 15 years of experience in the water and sewer industry, I’ve handled a wide range of tasks, from repairing water main breaks and installing hydrants to operating a VAC truck to clear city-side blockages. I’ve also worked as a hands-on plumber and drain cleaning technician for one of the largest drain cleaning companies in the world. While I have extensive plumbing knowledge, my current focus is exclusively on drain cleaning services, including hydro jetting, drain snaking, and sewer scopes. However, I have several contacts who handle plumbing concerns if needed, and I also know professionals who specialize in brush coating and tunneling for sewer lines when replacement isn’t an option.