FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All pricing is included, transparent and there are never any hidden fees. At times, manufacturers have discounts/promotions we receive and pass it along to our customers. Pricing is always transparent along with the payment schedule.
- What is your typical process for working with a new customer?
Initial call or text and scheduling an appointment. Visit their property. Understand their true needs, wants and make suggestions. Get the measurements & take pictures. Schedule a visit to our office/showroom, go over the detailed estimate and see the materials in person. Make any adjustments if necessary. Go over proper expectations and timelines. Go over the agreement, making sure everything makes sense. Sign paperwork and get the project started.
- What education and/or training do you have that relates to your work?
Worked for many different companies and contractors.