FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I know my market and competitor's. Estimated price will be the bottom line we have no hidden fees.
- What is your typical process for working with a new customer?
Usually starts off with a phone call we talk about what there concerns are, then a meet and greet at the property to discuss the scope of work and the goals they have in mind. I will go over the process and hows its done, we agree on a price and then we perform the work in a professional manner. If they need to see license and insurance we will provide and then agree on what form of payment. A signed estimate will give us to perform work on agreed terms.
- What education and/or training do you have that relates to your work?
I have been in plumbing since 1990 in all phases of residential and commercial. Also went to trade school and owned a pressure cleaning company.