FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Furniture Physics™ offers clear, upfront pricing with options to fit different moving needs. ✔ Standard Rates: Two Movers: $50/hour per mover ($200 minimum for 2 movers, 2 hours) One Mover Discount: $35/hour (minimum 2 hours) ✔ Additional Fees: Mileage Fee: $0.655 per mile (calculated from the truck yard) Truck Rental Fee: $50 ✔ Example Costs: $259.83 for 2 movers, 2 hours, 15 miles, and truck rental $129.83 for 1 mover, 2 hours, 15 miles, and truck rental No hidden fees—just straightforward, professional service. Book today and make moving easy!
- What is your typical process for working with a new customer?
Typically, Furniture Physics™ follows a simple, hassle-free process when working with new customers: 1️⃣ Initial Inquiry: Customers reach out to discuss their moving needs, including the type of furniture, location, and any special requests. 2️⃣ Quote & Booking: A transparent price estimate is provided based on the number of movers, hours needed, mileage, and truck rental fees. Once the customer confirms, the move is scheduled. 3️⃣ Moving Day: Professional movers arrive on time, handle packing, lifting, transport, and setup with care and efficiency. 4️⃣ Final Review & Payment: The move is completed, and customers confirm their satisfaction before settling the payment. No hidden fees, no surprises—just expert furniture moving made easy!
- What education and/or training do you have that relates to your work?
Since Furniture Physics™ specializes in expert furniture moving, the movers have extensive hands-on training in safe lifting techniques, equipment handling, logistics, and customer service. Key areas of expertise may include: ✔ Proper Lifting & Handling – Preventing injuries while moving heavy items ✔ Packing & Protection – Ensuring furniture stays safe during transport ✔ Truck Loading & Logistics – Maximizing space and securing items properly ✔ Assembly & Setup – Reassembling and arranging furniture professionally ✔ Customer Service – Clear communication and excellent service While formal certifications may not be required, experience and skill matter most in delivering a smooth, stress-free moving process.