FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My standard price is a $95 flat fee for labor. I offer coupons for specific services on my website from time to time.
- What is your typical process for working with a new customer?
I pleasantly receive information about the customer's problem. I provide a quote. The customer and I set an appointment. I arrive at the location of the problem, fix the problem, collect payment, and leave the customer with a pleasant experience.
- What education and/or training do you have that relates to your work?
I have U.S. Air Force training and a college degree. I have successfully completed additional computer service technician and training certification exams.