FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a general contractor in the construction industry, our pricing structure is complex due to the wide range of services and materials we offer. We pride ourselves on being transparent and upfront about our pricing, so our customers can make informed decisions. While we cannot provide a single price for all of our services, we offer competitive rates and can work with our clients to create customized plans that suit their specific needs and budget. We also offer discounts for larger projects or long-term contracts. In terms of fees, we strive to keep them as minimal as possible and only charge for necessary expenses, such as permits or specialized equipment rentals. We are always happy to provide detailed explanations of our pricing and fees, so our clients can feel confident in their investment with us. Overall, we believe in fair and honest pricing and are committed to delivering high-quality work that meets our clients' expectations.
- What is your typical process for working with a new customer?
As a general contractor, our typical process for working with a new client is as follows: Initial consultation: In an initial consultation, we meet with the client to understand their needs, goals, and budget for the project. We also discuss any special requirements. Contract: Once we have understood the client's needs, we develop a detailed plan that includes drawings, specifications, and a timeline. We then present a contract that establishes the terms of the project and the responsibilities of both parties. Permit acquisition: Our industry experience allows us to facilitate the permit acquisition process, however, we must keep in mind that the city or county may require plans to be reviewed by various departments before granting the permit. Therefore, we ensure that we work closely with the client to meet the requirements and expedite the process as much as possible. Project execution: Once permits have been obtained and the contract has been signed, we begin project execution. We communicate regularly with the client to ensure they are informed of the project's progress and any issues or changes that may arise. Completion and delivery: Once the project is complete, we conduct a final review with the client to ensure that all expectations have been met. We deliver the project and provide any necessary documentation and guarantees.