FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Sublime Pools, we believe in transparent and fair pricing, tailored to the specific needs of each client. Here's what you should know about our pricing: Customized Quotes: Our pricing is based on the size of your pool, the services required, and the frequency of maintenance. We'll provide you with a detailed quote that matches your unique situation. Volume Discounts: If you opt for a long-term maintenance package or multiple services, we offer attractive discounts to provide you with the best value for your money. No Hidden Fees: Our quotes are comprehensive, and we explain all the charges upfront. There are no hidden fees or unexpected costs. Quality Guarantee: While we strive to be competitive in pricing, we never compromise on the quality of our work. We use gallons to accurately measure and treat your pool, ensuring top-notch service. Special Offers: We occasionally run promotions and special offers for both new and loyal customers. Be sure to ask about any current deals that may be available! Flexible Payment Options: We understand that every budget is different, so we offer various payment plans to suit your needs. Feel free to reach out to us at 561-213-437, and we'll be happy to provide you with a personalized quote for your pool service needs. Your satisfaction is our priority, and we look forward to making your pool a sparkling oasis!
- What is your typical process for working with a new customer?
Initial Consultation: We'll start with a complimentary consultation, either over the phone or in person. During this time, we'll discuss your specific needs, preferences, and any concerns you may have. On-Site Assessment: Our team will visit your property to evaluate the pool's size, condition, and any specific requirements. This helps us provide an accurate and customized quote. Detailed Proposal: We'll present you with a clear and detailed proposal, outlining the services required, pricing (measured in gallons for water treatments), and a timeline for completion. Agreement and Scheduling: Once you're comfortable with the proposal, we'll agree on the terms, and schedule the services at your convenience. Service Execution: Our skilled technicians will carry out the services with utmost care and professionalism. We'll keep you informed throughout the process and ensure that everything is completed to your satisfaction. Follow-Up and Support: After the job is done, we'll provide you with any necessary instructions for pool care and offer ongoing support. We're just a call away at 561-213-437 if you have any questions or need further assistance. Optional Maintenance Plans: If you're interested, we also offer regular maintenance plans to keep your pool in perfect condition all year round. We understand that every pool and client is unique, so we strive to provide personalized and attentive service every step of the way. Your satisfaction is our priority, and we look forward to helping you enjoy your pool to the fullest!
- What education and/or training do you have that relates to your work?
With over 11 years of hands-on experience in the pool service industry, I've developed a deep and comprehensive understanding of all aspects of pool care, including service, repairs, and renovation. Here's a glimpse of my expertise: Pool Service: Extensive experience in routine pool cleaning, water balancing (measuring in gallons), and preventative maintenance to keep pools sparkling and functional. Repairs: Proficient in diagnosing and fixing various pool equipment, such as pumps, filters, heaters, and more. My practical experience ensures timely and efficient solutions. Renovation: Skilled in redesigning and renovating pools to enhance aesthetics and functionality, including resurfacing, tiling, and adding custom features. Continuous Learning: The pool industry is ever-evolving, and I actively pursue ongoing education and training to stay abreast of the latest technologies, products, and best practices. Quality Assurance: My years of hands-on experience have instilled a strong commitment to quality and customer satisfaction. I approach every project with meticulous attention to detail and a dedication to excellence. Local Knowledge: Being based in Boca Raton, Florida, I have specific insights into the local climate, regulations, and preferences, allowing me to provide tailored services that fit the needs of my clients. My extensive background and practical experience in the industry are the foundation of Sublime Pools' commitment to excellence. Feel free to reach out to me at 561-213-437, and I'll be happy to discuss how my expertise can benefit your pool!