FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is transparent with no hidden fees. Customers pay only after the cleaning is completed, ensuring satisfaction first. We may offer discounts for recurring services or referrals—ask about current promotions!
- What is your typical process for working with a new customer?
Initial Consultation: We discuss your cleaning needs, space size, and preferences. Quote & Scheduling: We provide a fair estimate and schedule a time that works for you. Cleaning Service: Our team arrives promptly and completes the job efficiently. Review & Payment: Once satisfied, you pay securely via Stripe.
- What education and/or training do you have that relates to your work?
Our team is trained in deep cleaning techniques, surface care, and sanitization best practices. Knowledgeable in handling eco-friendly and specialized cleaning products.