FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our minimum order requirement is $80. We handle leads and projects that meet this minimum amount. Please ensure that your project meets this requirement before reaching out to us, as we are charged by Thumbtack for each inquiry, regardless of whether the job is secured.
- What is your typical process for working with a new customer?
A: Our typical process for working with a new customer involves the following steps: Initial Inquiry: When you contact us, we’ll review your project details to ensure it meets our minimum order requirement of $100. Please provide as much information as possible about the scope of your project. Consultation: We’ll arrange a consultation to discuss your needs in more detail. This can be done via phone, email, or in-person, depending on the nature of your project. Project Proposal: Based on our consultation, we’ll provide a detailed proposal, including a timeline and cost estimate. We aim to be transparent and provide a clear understanding of the work involved. Scheduling: Once you approve the proposal, we’ll schedule the project at a convenient time for you. We’ll confirm the details and make any necessary preparations. Execution: Our team will carry out the work according to the agreed-upon plan. We strive for high-quality results and will keep you informed throughout the process. Completion and Follow-Up: After completing the project, we’ll perform a final review to ensure everything meets your expectations. We’ll also follow up to address any questions or additional needs you might have. Payment: We handle payment according to the terms outlined in the proposal. Please note that Thumbtack charges us for each lead, so ensuring your project meets the minimum order requirement helps us provide the best service possible.
- What education and/or training do you have that relates to your work?
A: Our team has over 5 years of experience in the field, which has provided us with extensive hands-on training in: TV wall mounting and wire concealment Furniture assembly and installation Picture hanging and art installation Painting and general home improvement We continually update our skills and knowledge to stay current with the latest techniques and best practices, ensuring that we deliver high-quality results for all our projects.