FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, reflecting the quality and expertise we bring to every project. We offer free estimates and flexible payment options. Discounts may be available for veterans, first responders, some holidays, and referrals. Rest assured, there are no hidden fees—what you see in your quote is what you pay.
- What is your typical process for working with a new customer?
We start by understanding your needs through a free consultation. Next, we assess the project with a thorough inspection and provide a detailed quote. Once agreed, we schedule the work at your convenience and keep you informed every step of the way. After completion, we follow up to ensure satisfaction.
- What education and/or training do you have that relates to your work?
We are certified GAF Master Elite contractors and ShingleMaster CertainTeed certified, ensuring we meet the highest standards in roofing. Our team undergoes regular training to stay updated with the latest techniques and materials, guaranteeing top-quality craftsmanship.