FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Legion Cooling, we offer fair and transparent pricing. We provide upfront quotes for all services with no hidden fees. We also offer seasonal discounts and promotions to help you save on your HVAC needs. Feel free to ask about any ongoing deals when you book an appointment!
- What is your typical process for working with a new customer?
Our typical process starts with understanding your HVAC needs. When you contact us, we’ll discuss the issue over the phone or schedule an appointment for an on-site assessment. After evaluating your system, we’ll provide an honest, upfront quote for any necessary repairs or installations. Once approved, we schedule a convenient time to complete the work efficiently and professionally. We prioritize customer satisfaction and ensure that the job is done right the first time
- What education and/or training do you have that relates to your work?
At Legion Cooling, our team is highly trained and experienced in the HVAC industry. We have completed extensive education in heating, ventilation, and air conditioning systems, including certifications from recognized programs and manufacturers. Our technicians also participate in ongoing training to stay up to date with the latest industry standards, technologies, and safety protocols. We are fully licensed and insured to provide top-quality service to our customers.