FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If we could have done things more efficiently then the bill reflects that. Customers don't pay for our mistakes.
- What is your typical process for working with a new customer?
Listening to find out what exactly the needs and expectations of the customer are. After that I try to figure out problems that may keep me from being the ideal candidate or could stop the job from happening. It is best to figure these things out as quickly as possible to avoid wasting anyone's time. If I can't do a job you will be enthusiastic about it is not worth it for either party.
- What education and/or training do you have that relates to your work?
20+ years experience of working for different crews and on different types of jobs.