FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that my pricing is transparent and straightforward, based on the scope of the work. I offer competitive rates for quality craftsmanship, and there are no hidden fees. Discounts may be available for larger projects or repeat clients, and all costs are clearly outlined before any work begins, ensuring no surprises along the way.
- What is your typical process for working with a new customer?
1. Initial Consultation: I start with a conversation to understand the customer’s needs, project details, and expectations. 2. Assessment: I typically visit the site to assess the scope of the work, take measurements if needed, and discuss any specific requirements. 3. Estimate: After the assessment, I provide a detailed, transparent quote that outlines the cost, materials, and timeline for the project. 4. Approval and Scheduling: Once the customer approves the estimate, we schedule the project at a convenient time for them. 5. Execution: I complete the work as planned, ensuring high-quality craftsmanship and attention to detail. If there’s any post-renovation cleaning required, my wife’s cleaning service takes care of it. 6. Final Walkthrough: I do a final walkthrough with the customer to ensure they are satisfied with the results before wrapping up the project. 7. Follow-up: I always follow up afterward to ensure everything meets their expectations.
- What education and/or training do you have that relates to your work?
I have over 15 years of hands-on experience in construction and handyman services, with extensive work in Europe before officially launching my business in Florida in 2024. My expertise comes from practical training, working on a variety of projects, from small repairs to large-scale renovations. This experience has helped me develop a strong understanding of construction techniques, materials, and problem-solving skills, ensuring top-quality results for my clients.