FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide fixed price quotes for labor and materials. Labor is calculated as follows... - Truck roll and 1st 2hrs on job $125 (west of DC) - Truck roll and 1st 2hrs on job $165 (DC & MD) - Straight hourly rate there after
- What is your typical process for working with a new customer?
1.Review customer request. 2.Estimate labor and materials. 3.Respond with a fixed price and list of assumptions (no hidden fees or surprises!). 4.Verify scope of work with customer and schedule day / time to complete the work. 5.Provide a professional and clean installation. 6.Customer provides glowing review :).
- What education and/or training do you have that relates to your work?
-Bachelors in Engineering -Owned & Operated workroom in MD for 10 years -Certified Norman Window Fashions Installer -Certified Hunter Douglas Installer