FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Class Roofing, we believe in providing customized roofing solutions because every home—and every homeowner’s needs—are different. That’s why our pricing isn’t one-size-fits-all. We inspect every roof, whether it’s a repair or a full replacement, to tailor a solution that fits your needs, wants, and budget. Rather than offering generic discounts or flat rates, we focus on delivering the best value by assessing your roof’s specific condition and creating a plan that ensures long-term durability. Our pricing is transparent—no hidden fees, no surprises—just an honest, straightforward approach to giving you the best roof for your home.
- What is your typical process for working with a new customer?
At Class Roofing, our process is built around clear communication and complete transparency, ensuring you feel confident every step of the way. From the moment you reach out, we take the time to understand your needs, inspect your roof, and provide a customized solution that fits your home and budget. Throughout the project, we keep you informed with real-time updates—whether it's scheduling, materials, or progress on-site. Our team is always available to answer questions and address any concerns. After the work is complete, we follow up to ensure your satisfaction and provide any necessary documentation or guidance on your new roof. Our goal is to make your roofing experience smooth, stress-free, and even enjoyable!
- What education and/or training do you have that relates to your work?
At Class Roofing, we take education and training seriously to ensure we provide the highest quality service and expertise. We are certified contractors with both GAF and Owens Corning, two of the most trusted manufacturers in the industry. As members of the Roofing & Solar Reform Alliance, we stay up to date on best practices, manufacturer guidelines, insurance requirements, and cutting-edge installation techniques. Additionally, our sales consultants are personally certified by HAAG as roof inspectors, giving them advanced knowledge in identifying and assessing roof damage. This level of training and certification ensures that when you work with Class Roofing, you're getting expert guidance, precision craftsmanship, and a roofing system built to last.