Fence & Deck Connection

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Repair types

Deck or porch material

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Introduction

Since 1991, Fence & Deck Connection has installed fences, decks, and screened porches to customers in the Maryland and Delaware areas. With over 8,000 5-star reviews, we've proven that customer satisfaction truly is our #1 priority. We pride ourselves in our commitment to each and every customer, from the first interaction to long after we lay the final board. We stand by our lifetime structural warranty, and our repeat business rate is second to none. With Fence & Deck Connection, you'll receive personalized service with unparalleled communication. We meet you onsite, in person to take the time to understand your specific needs, preferences, and budget constraints, offering tailored solutions and expert advice every step of the way.

Overview

Background checked

150 employees

33 years in business

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Facebook, Instagram

Featured Projects

15 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

49 reviews

94%

Read reviews that mention:

Thumbtack Customer

Feb 5, 2024

From Google

We're very happy with out front porch replacement project! Communication throughout the project was timely and clear. I strongly recommend Fence & Deck Connection, and we'll be using them again for any future decking projects!

Thumbtack Customer

Feb 1, 2024

From Google

Fence & Deck Connection did a great job in planning and building my deck. Jimmy LaRue was very helpful in providing a quote and discussing options, while John Kilchenstein oversaw the building of my deck and communicated regularly throughout the process. Overall, I am very happy with the result of this project and expect to enjoy the deck for many years.

Thumbtack Customer

Jan 29, 2024

From Google

Our deck project was completed in just 2 days. Construction is fantastic the deck is very strong and feels stronger than other decks I've been on. Our deck matches the builders covered deck/porch in color and quality. We didn't want a covered deck that the builder was offering and this is exactly what we wanted. The picture frame stair steps look even better than what the builder offers. In addition we upgraded the decking boards to a higher quality.Thank you for a fantastic job.

Thumbtack Customer

Jan 29, 2024

From Google

Fence & Deck Connection was WONDERFUL!! I had upcoming travel plans to care for my mother in Japan, and the company was very understanding and moved quickly to get the job done on time, and beautifully too!! Thank you Fence & Deck Connection. I HIGHLY RECOMMEND THIS COMPANY!!!

Thumbtack Customer

Nov 20, 2023

From Google

The experience that we have received has been exceptional. We had a large deck project that needed to be done and from the first time I called to obtain a quote, to the final inspection, the service has been above my expectations. The understanding of what we were looking for was captured by Steve, then our project manager TJ came out twice to ensure I understood the CAD drawings. I also can't say enough about the crew. Friendly and highly skilled. They did a great job. Thanks again.

Fence & Deck Connection's reply

Thank you so much for the thoughtful 5 star review! We appreciate you taking the time to share about your positive experience with your project and all the team members that made it happen! We are happy to hear that you are pleased with your new deck and know you will enjoy the new outdoor space for many years to come.

Credentials

Background Check

Sarah Ditto

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Fence & Deck Connection is proud to offer competitive pricing for our fence and deck projects and our Lifetime Structural Warranty is the best in the business. We provide monthly specials, including amazing financing deals with "buy now, pay later" plans or deferred interest. In addition to our monthly specials, we are proud to offer a discount to all active military, reservists, National Guard, and veterans. We also offer a repeat customer discount, as a way to say thanks to our customer's brand loyalty.
What is your typical process for working with a new customer?
FENCE PRODUCTION PROCESS Pre-Installation: - A Project Manager is assigned to the customer and a personal email will be sent out to set up a site meeting. - The fence area will be marked by your Project Consultant and approved by the homeowner. - The Project Manager will visit the job site to review measurements and all project specifications as it relates to the contract/work order. - If applicable, we may need to wait for HOA, Permit, Plat, Survey, Material Availability, or Special Order Material. - Miss Utilities is notified. If there are private utilities on the property it is the responsibility of the homeowner to clearly mark those locations. - The Scheduling Manager to call the customer to verify the install date. This date is weather permitting and subject to material availability. Installation: - Removal and disposal of existing fence (if necessary). - A yard sign posted in the front yard. - Construction begins with your Project Manager visiting the job site during construction. - Daily site cleanup. Post-Installation: - Verify all post caps are installed, gates are working properly, the fence boards are nailed properly, and the posts are plumb. - All debris is removed and cleaned from yard. - The Project Manager visits the job site to make sure everything is complete to our customer's satisfaction. DECK PRODUCTION PROCESS: Pre-Installation: - A Project Manager is assigned to the customer's project. An introductory email is sent to let the customer know that a team member will be by to verify measurements and take pictures in preparation for the CAD drawings. CAD drawings are approved. - If applicable, we may need to wait for HOA, Permit, Plat, Survey, Material Availability, or Special Order Material. - Miss Utilities is notified. If there are private utilities on the property, it is the responsibility of the homeowner to clearly mark those locations. - The Project Manager to email the customer to verify the install date. This date is contingent on weather, material availability, and permit approval. Installation: - Removal and disposal of existing deck (if necessary). - A yard sign posted in the front yard. - Permit is posted outside and to remain there until all inspections are complete. - Construction begins with your Project Manager visiting the job site during construction. - Daily site cleanup during construction. - Full yard cleanup after completion. Crew will use magnets to make sure they pick up all loose debris. Post-Installation: - Quality control is done shortly after completion. If applicable, a punch list is created and any/all issues are taken care of. - Project Manager to make sure everything is complete to our customer's satisfaction.
How did you get started doing this type of work?
The founding owners, Jim Rubush & Ben Wolod, established Fence & Deck Connection in 1991. Their humble beginnings of a two-man operation and their very first project — building five miles of fencing along Route 50 — has grown into one of the leading fence and deck companies in Maryland and Delaware.