FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The initial visit with our advisor for an estimate is completely free. We make sure we can offer a solution to your needs in a price that is affordable. We have multiple financing options available and offer different promotions and discounts. We can also price match with other companies that are offering comparable quality products.
- What is your typical process for working with a new customer?
The first step is to speak with one of our representatives and schedule a visit with our advisors. During this visit the advisor will go over the different materials we offer and answer any questions you may have. If you decide that we are the company for you, our production team will keep you updated through the order and shipment process. Once we have all your materials in our warehouse we will schedule a date for installation. Many projects are completed in one day. If you're looking for a larger remodel, we will make sure you know what to expect for a timeline to complete your project.
- What education and/or training do you have that relates to your work?
Our company has a master plumber on staff. We are also licensed as a contractor in both Maryland and Delaware. Together our team has more than 20 years of experience in bathroom remodeling and project management. We have specialized training with the manufactures of our product lines.