FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All-inclusive property management for 8% monthly rent, plus 75% one month's rent when we find and lease new tenants. Just as important is what we don’t charge for. Unlike old-school property managers: We don’t charge you fees if your property is vacant. We don’t charge you fees when tenants renew their lease. And we never mark up your invoices for maintenance or upkeep. Plain and simple. What property management should look like.
- What is your typical process for working with a new customer?
We'll start by scheduling a free 30-minute virtual consultation to learn about your goals, go over any questions you have about, and start strategize to help maximize your property's profitability. Once you sign up, we'll promptly get started making your life as a property owner easier. If you already have tenants: - We work with you to painlessly onboard your property, archive any leases, and notify local utilities, HOAs, etc that we’ll be taking over on your behalf. If you currently work with another PM, we’ll coordinate with them to save you time. -We introduce ourselves to your tenants and warmly transition them to our easy and convenient portal, where they can auto-pay rent and submit maintenance requests 24/7 -We work with your tenants to schedule a thorough inspection of your property to finalize our intake, providing you a full report of our findings (this is something we do quarterly to help ensure your home stays healthy) If you need your home rented: - We work with you to painlessly onboard your property, and perform a thorough inspection to assess if it meets all legally required habitability standards, as well as other relevant criteria. - We provide you with a budget for any legally required repairs or updates, and for recommended tweaks that could greatly reduce vacancy time. Once you approve, we coordinate everything at no additional charge. - We complete work, deep-clean your house, and professionally photograph your home to get it rent-ready. This usually takes 3-4 weeks. Once ready, we list, tour, screen tenants, and rent your home within 28 days
- What education and/or training do you have that relates to your work?
We are have extensive experience and are professionally certified in property management, real estate, accounting (CPA), and financial analysis (CFA).