Sky 2 Computer Services

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Computer issue

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Desktop or laptop

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Introduction

I have over 25 years experience in computer technical support and repair and have worked for the federal government, large corporations and for small business and individuals . I will go above and beyond to solve your issues to your satisfaction. No problem is too big or too small. Same day service available. Services include+ - Windows and Mac Support - Virus/Malware Removal. Security Checkup - Email Problems. New Email Setup - Blue Screen. Computer Won't Start - Slow/Unstable Computer - Software Setup/Installation - Sound/Camera Troubleshooting or Setup - Gaming setup issues - Login Issues - Internet Issues - Computer Training - Cracked or Damaged Screen (DC, MD, VA only) - New Computer Setup (DC, MD, VA only) - Hardware Issues (DC, MD, VA only)

Overview

Current Top Pro

Hired 108 times

Background checked

1 employee

13 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Featured Projects

6 photos

Specialties

Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

79 reviews

5

100%

4

0%

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Read reviews that mention:

Karan M.

Jan 13, 2024

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Hired on Thumbtack

Responded to my request quickly, came over to my house the following day and repaired my computer. Very professional and depandable, will surely hire him again.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Sky 2 Computer Services's reply

Thank you, Karan. It was a pleasure to assist you with the keyboard replacement.

Computer Repair

Adrienne Y.

Apr 26, 2024

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Hired on Thumbtack

An ongoing tech issue finally prompted me to take action and we were really fortunate to have Sky 2 Services help with the problem. It was a quick fix, though ended up being something other than what I’d originally thought needed repair. Sky 2’s adaptability and thoroughness was appreciated and effective. Highly recommend!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Joan s.

Mar 27, 2024

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Hired on Thumbtack

Marc is just the greatest computer specialist that there is. He is very knowledgeable and is able teach you about your computer and smart phone. He is very patient and kind. I am a senior citizen in an assisted living and he has always comes here promptly to help me with my computer issues. I cannot recommend him more highly. Do not hesitate to call upon him. Joan, a satisfied client

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Sky 2 Computer Services's reply

Thank you, Joan. It was a pleasure to assist you again with your computer and iPhone.

Computer Repair

Linda R.

Nov 1, 2023

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Hired on Thumbtack

Marc went above and beyond for us! He is extremely knowledgeable and very efficient. He took the time to explain to us how our new computer worked. He not only set up our new computer, transferred data from our old computer but also added new features that were very helpful. I have already recommended him to many friends. I can't say enough about Marc - he is outstanding!!!!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Sky 2 Computer Services's reply

Thank you, Linda. It was my pleasure to assist you and Ron with the new computer setup.

Computer Repair

Anthony F.

3 weeks ago

·

Hired on Thumbtack

Great experience with Marc. Quick to respond, warm, friendly and smart! Got my software working in less than 30 minutes and even made some suggestions for the future. I'll for sure use him again as needed!

Details: PC • Desktop • System error or blue screen • Remotely (phone or internet)

Sky 2 Computer Services's reply

Thank you very much for your review. It was a pleasure to assist you with Outlook issues.

Computer Repair

Credentials

Background Check

Marc Jacobson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined by the job and starts at $75. I will provide you a quote up front.
What is your typical process for working with a new customer?
I provide free consultations by phone, text or email. We'll discuss the details of what you need and then set a time for the work to be done.
What education and/or training do you have that relates to your work?
I have over 25 years in IT consulting and engineering including hardware, software, home networking, technology training, business technology and strategic technical solutions. I have learned my trade through formal education, years of of work experience, and my desire to continually teach myself new skills.

Sky 2 Computer Services

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