FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is transparent and based on the specifics of their move, including distance, volume, and any special requirements. We offer clear, upfront quotes with no hidden fees. Discounts may be available for off-peak times or large moves. Any additional charges for special services or heavy items will be communicated beforehand.
- What is your typical process for working with a new customer?
For new customers, my typical process begins with a detailed consultation to understand their moving needs and preferences. Next, I provide a customized quote based on the specifics of the move. After finalizing the details, I create a plan for packing and transportation, and keep the customer updated throughout the process to ensure everything runs smoothly.
- What education and/or training do you have that relates to your work?
I have completed professional training in moving and logistics management, including certifications in safe handling and transportation of various types of items. Additionally, I’ve pursued courses in customer service and operational efficiency to enhance my skills and provide top-notch service.