FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every house and every family is different. An apartment of one bedroom, one bathroom a small kitchen and living room, one person living, no pets will cost about $100, which is going to be very different from a 4-bedroom house with pets and a family of 6. That's why it's important to fill out the form we made especially for this in our website, so the family hiring us have and we have a better idea since the beginning if we're a good fit.
- What is your typical process for working with a new customer?
Once we're contacted, we take a few steps to know the best way we can help our customers. We ask them to fill out a form that gives us a better idea of their needs and the customer an idea of how much the work would cost for them. This way, we set up a quick virtual visit (or in-person, if requested) to see the place and meet the customer, starting a great relationship from the beginning.
- What education and/or training do you have that relates to your work?
We've been doing this work since 2008 and have been renewing our training every year. New techniques of cleaning and new ideas are always welcome. Besides this, we take classes on how to manage this kind of business to grow and serve customers the best way, aside our many years of experience.