FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on our experience level. As with anything in life, you get what you pay for. I base my rates on actual time spent (labor) and skill level required to complete each job properly. We are not always the cheapest, but we have zero interest in being such. Our focus is on care, pride and the customer experience. We want you to hire us again and tell your friends, family and neighbors about our company…that is what we strive to attain.
- What is your typical process for working with a new customer?
I like to discuss our processes very thoroughly. The customer should feel confident in their decision when they hire me. We try to go over every detail of the job to keep our potential customers informed about the entirety of their job.
- What education and/or training do you have that relates to your work?
I’ve been in the construction and transportation industries for over 20 years after attending West Virginia University.