Incision Network LLC

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Introduction

Hello! At Incision Network LLC, we’re dedicated to providing quick, responsive IT solutions that not only meet but exceed your expectations. With over 23 years of experience, our team listens closely to your concerns and is committed to delivering the highest performing IT services in the tri-state area and beyond. Whether you need support on-site, remotely, or in our shop, we are here to ensure your technology works seamlessly. Why choose us? We offer: - Personalized and dependable technical support, tailored to your unique needs. - Clear, concise explanations and written estimates. - Hassle-free booking through our online portal or by phone, complete with automatic reminders. - A strong network of over 50 manufacturer partners and distributors to ensure your projects are aligned with your budget. We pride ourselves on timely, effective resolutions to your IT challenges, and our extensive experience guarantees quality service for any project size. Discover more about our commitment to excellence on our website. I look forward to discussing your project needs and how we can help you achieve your goals. Best regards, Louis Procaccini Jr President, Incision Network LLC Licensed & Insured We serve: CT, NY, NJ, MA, PA, RI, MD

Overview

Hired 74 times

Background checked

3 employees

18 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Featured Projects

500 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

35 reviews

100%

Read reviews that mention:

Nicolas A.

Mar 26, 2024

Hired on Thumbtack

Simply put, Lou is an expert at his craft. After years of struggling with our internet and going through multiple technicians with little improvement, we came across Incision Network on the Thumbtack app, and decided to reach out to see if we could finally get to the bottom of our issues. Lou promptly responded, and was at our house within a few hours! This I knew was already a good sign. He spent a great deal of time educating us on why exactly we were running into issues all these years and solved all of our internet issues in literally less than a day. He even offered to drop our old hardware off at Optimum for us. He also hard wired ethernet cords into some of our rooms, set up our security cameras, and configured our system in a way where he can monitor it remotely in case any issues arise in the future. Lou goes the extra mile and you can tell he truly cares / is passionate about what he does. This makes working with him a breath of fresh air. There are so many reasons why we would use Lou again that it's hard to list them all. We would recommend him to anyone in a heartbeat.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Incision Network LLC's reply

Dear Nick, Thank you so much for your kind and generous review on Thumbtack. Your words truly mean the world to me and everyone at Incision Network. It's incredibly rewarding to hear that after years of struggling with internet issues and various technicians, you finally found the solution you needed with us. I'm delighted that I could meet your expectations and resolve your issues promptly and effectively. Educating clients about their systems is a key part of our service at Incision Network, and I'm glad you found the explanations helpful. It's great to know that the solutions we implemented, including hardwiring ethernet cords, setting up security cameras, and configuring your system for remote monitoring, have made a significant difference. Going the extra mile is what we strive for with every client, and it warms my heart to know that this effort made your experience with us a "breath of fresh air." Thank you for your trust and for recommending us so highly. We look forward to working with you again in the future. P.S. Thank you for the bottle of wine; it was a true delight alongside a delicious home-cooked meal! Best regards, Lou Procaccini, President Incision Network LLC

Network Support Services

Mark B.

Nov 9, 2023

Hired on Thumbtack

I recently had the pleasure of having Louis handle the ethernet installation in my home. His workmanship was exceptional. He arrived on time and ready with the equipment he needed to get the job done quickly and professionally. He not only did he do a great job with the new wiring, he cleaned up the existing wires on the exterior to make it a lot more tidy. I also appreciated that Louis made sure everything was working correctly before he left. Louis's work was nothing short of excellent. His dedication to providing a seamless service experience has earned my trust, and I wouldn't hesitate to recommend his services to others.

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • House

Incision Network LLC's reply

Dear Mark, I'm incredibly grateful for your detailed review and thrilled to hear about your positive experience with the ethernet installation in your home. It was my absolute pleasure to ensure that the work was completed to a high standard, not just in terms of the new wiring but also in tidying up the existing setup. Your acknowledgment of the punctuality, preparedness, and the effort to ensure everything was functioning perfectly means a great deal to me. I'm delighted to have earned your trust through my dedication to providing a seamless service experience. Your recommendation is highly valued, and I'm looking forward to the opportunity to assist you or your friends in the future. Thank you once again for choosing my services and for taking the time to share your satisfaction. Best regards, Louis

Wiring Installation

Paul L.

Mar 11, 2024

Hired on Thumbtack

Lou was a very knowledgeable, friendly, neat, and competent. His knows his business extremely well. I highly recommend him.

Details: Communications (telephone, cable, or internet) • Install new wiring • A few wires • House

Incision Network LLC's reply

Dear Paul, Thank you so much for taking the time to leave this wonderful review. I'm thrilled to hear that you were satisfied with the wiring installation service and appreciated my commitment to knowledge, friendliness, neatness, and competence. It was truly a pleasure working for you, and your recommendation means a lot to me. I look forward to the opportunity to serve you again in the future. Thank you once again for your kind words and trust in my services. Best regards, Lou

Wiring Installation

Jessica R.

Jun 23, 2023

Hired on Thumbtack

Louis was so helpful and went above and beyond to help me troubleshoot the problem. Now everything is working great! He even helped me with something unrelated. Very professional and happy with his services. Highly recommend!

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Incision Network LLC's reply

Hi Jennifer! It was a complete pleasure to work alongside you and get your TV/soundbar setup! If I have the tools and the knowledge, I’ll always help in anyway I can even if it’s unrelated to the original task. Your smile after the work was done was worth the extra time! Thank you for the opportunity and be sure to spread the word! Warm regards, Lou

Network Support Services

Peter C.

Nov 18, 2023

Hired on Thumbtack

Lou is fantastic! He’s incredibly knowledgeable, creative, and he listens to what you need and finds a way to do it. He’s also very handy - meaning he can paint and compound the wall good as new once he’s done! He’s amazing and I cannot recommend him highly enough.

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • House

Incision Network LLC's reply

Dear Peter and Jeffrey, Thank you so much for your enthusiastic review and for highlighting the aspects of my service that stood out to you. I'm truly delighted to hear that you were pleased with my approach to your wiring installation project, especially the effort to understand and creatively meet your needs. It's important to me that the finished work is not only functional but leaves your space looking as good as, if not better than, when I started. Your recognition of these extra touches is greatly appreciated. I'm thrilled to have been able to provide a service that exceeded your expectations and am grateful for your willingness to recommend me so highly. It was a pleasure working with you, and I look forward to the opportunity to assist you again in the future. Thank you once again for your trust and kind words. Best regards, Lou

Wiring Installation

Credentials

Background Check

Louis Procaccini Jr

FAQs

What is your typical process for working with a new customer?
Create a task list for us, have a budget in mind, and let us know your expected time table.
What education and/or training do you have that relates to your work?
We hold multiple certifications and attend several workshops, seminars, and conferences throughout the year to keep up with the latest industry standards.
How did you get started doing this type of work?
Science teacher Bob Jackson taught me how to build computers at the age of 10. By 14 in high school I had aspirations to start an IT career. At 16, I was fixing and repairing networks, printers, computers and more. As years went on my reputation grew as a trusted expert in the field of IT. I’ve been resolving complex issues for residents and businesses in the tristate area for over 20 years.

Incision Network LLC

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