FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Gotcha Covered works with 15+ brands to fit all budget and design styles. We take on a consultative approach to ensure we are able to stay within the investment amount our clients are comfortable with.
- What is your typical process for working with a new customer?
We do an initial conversation where we discuss the scope of the project. Then we schedule an in-home FREE consultation to further discuss the project and get the window measurements. A quote is then provided and discussed. Once the client is ready to move forward we go ahead and procure the product and schedule an install date/time that works best for our client.
- What education and/or training do you have that relates to your work?
I went through training with both my Franchise, which is now 20+ years strong, and training with the brands 15+ brands I work with.