FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
E-Volve Computer offers FREE Estimates on any repair when it is brought into the store! We offer competitive pricing, fast turn around times, and quality long lasting repairs for Macs, PCs, and Phones! We pride ourselves on being 100s of dollars cheaper than the Apple Store!
- What is your typical process for working with a new customer?
At Evolve Computer, your satisfaction is our top priority. We start with a detailed consultation to understand exactly what you need. Then, we create a custom solution just for you, which can include unique hardware or software, and full-service plans for setup, maintenance, or support. After you agree to our plan, we help you through the onboarding process, making sure you are informed every step of the way. We make sure everything is set up just right for you in the implementation phase. Our support continues with thorough training and ongoing help, so you feel confident using your new tech, or using your device after a successful repair. We always want to hear how we're doing and will check in with you to make sure you're happy with our services. With Evolve Computer, you get a smooth, supportive experience tailored to your tech needs.
- What education and/or training do you have that relates to your work?
With over 16 years of experience in fixing computers for a diverse range of customers, my qualifications are rooted in both formal education and hands-on training in the field of computer technology. My educational background includes specialized courses and certifications in computer science, hardware repair, and software troubleshooting. This academic foundation has been essential in understanding the complexities of computer systems. Furthermore, my extensive experience over the past 16 years has been integral to my professional development. During this time, I have worked with a wide array of computer systems, encountering and solving a multitude of technical issues. This has not only honed my technical skills but also enriched my ability to adapt to the ever-evolving nature of technology. This combination of formal education and practical, real-world experience ensures that I am well-equipped to handle any computer-related challenge, providing top-quality service to all types of customers. My commitment to continuous learning and staying updated with the latest technological advancements further strengthens my capability to deliver exceptional results in my work.