FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We generally charge 6-10% of gross rents collected depending on the property type and location (we don't get paid if we don't collect rent). In addition to management, we have a maintenance team and a leasing team. Finally, since we have a licensed attorney as part of our team we can also do evictions. We are a true full service property management company.
- What is your typical process for working with a new customer?
When we get a new customer we try to match their specific needs with our experience to get the best possible service. Each service contract can be tailored to best serve the client.
- What education and/or training do you have that relates to your work?
We have a Connecticut Home Improvement license, Community Association Management license (required by law to manage condominiums), and a Real Estate Broker's license (required by law to earn a fee on the rental of real estate). Many companies offer services they are not allowed to perform by state law. It's important to always inquire as to what licenses a management company possesses.