FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It varies on the scope of work.
- What is your typical process for working with a new customer?
A) Initial Meeting: We will schedule an initial meeting at your residence to begin the process. This is an opportunity for us to understand your vision and establish a strong foundation for our partnership. B) Project Discussion and Inspection: During this meeting, we will discuss the details of the project, including your specific needs and preferences. We will thoroughly inspect the areas to be worked on to assess the current conditions and identify any potential challenges. C) On-the-Spot Quote: If possible, our contractor will provide a price estimate on the spot, based on the initial inspection and discussion. If an immediate quote is not feasible, we will deliver a detailed estimate within a few hours, ensuring you have all the necessary information promptly. D) Scheduling: Once the quote is agreed upon, we will schedule a specific day to begin the work. We aim to align the project start date with your timeline and convenience, ensuring minimal disruption to your daily routine. E) Pre-Commencement Walkthrough: Two days before the start date, we will conduct a final walkthrough of the project site. During this walkthrough, we will address any remaining questions, review the materials to be used, and confirm the project's duration and specific details. This ensures that everyone is on the same page before work begins. F) Project Delivery: We will commence the project on the scheduled date, adhering to the highest standards of quality and professionalism. Our team is committed to delivering the agreed-upon work in a timely manner, ensuring that the final outcome meets and exceeds your expectations.
- How did you get started doing this type of work?
Family-run business!