FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing varies based on services, all pricing can be found on the website. However, I believe receiving the best pet care should not leave you broke; therefore, I offer lots of client discounts, such a frequent care discounts, multi-animal household discounts, client referral discounts, and Pampered Pal of the week discounts. I work my hardest to make pet care as affordable as possible for you!
- What is your typical process for working with a new customer?
Typically, I request a complimentary meet and greet with myself and the new costumer, this can be conducted at anytime, even the day of your departure. I will always take on any costumer regardless of timing, animal temperament, medical conditions, or high demanding job requirements. I am dedicated to providing the best care possible and I feel it is always best to get an idea your pets daily routine for consistent care and of course it is always helpful to have your pet meet me a head of time so they feel comfortable with me entering their home.
- What education and/or training do you have that relates to your work?
I have completed a masters course through CATCH, becoming a certified trainer. I have spent 8 years working in animal welfare, I have hands on experience with dogs and cats in stressful situations and have been trained to help animals decompress and feel comfortable in all environments. In addition, I have experience medicating animals of all sorts including sub-q fluids, topical, and oral medications. My job experience has taught me the importance of enrichment, consistency, and trust relationships between myself and animals. I have attended training seminars for enrichment and behavior of both canines and felines, as well as seminars for animal medication including common medications, joint medications, medication for behavioral modification, and heartworm treatments. After 8 years of rehabilitating animals, I am comfortable taking on animals of all sizes, temperaments, and medical states.