Skytech LLC

Top Pro

$50

estimated price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Responds in about 46 min

Introduction

Hello, my name is Eric Serkosky, I am an IT professional who earned my Associate's in Network Security and my Bachelor's in Cyber Security at ECPI University. I have five years of experience working in data centers as well as building and repairing desktops and laptops. I use high quality products to repair hardware issues. Let a pro solve your technical problem!

Overview

Current Top Pro

Hired 473 times

12 similar jobs done near you

Background checked

1 employee

6 years in business

Business hours

SunClosedMon8:00 am - 10:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Featured Projects

17 photos

Computer Build
Computer Repair

Specialties

Computer issue

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Computer type

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

147 reviews

5

96%

4

2%

3

0%

2

0%

1

2%

Read reviews that mention:

Mark A.

3 days ago

·

Hired on Thumbtack

Eric was very helpful. I got a replacement computer with two faults but we found a way around both of them. One occurs at start-up and the other occurs at shut down. Once these issues were addressed, the computer works fine.

Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Brendan L.

Nov 22, 2024

·

Hired on Thumbtack

We had some lasting connectivity issues, especially between the main building and a dormitory, which houses many of our students. Eric answered our request within the hour and once onsite was able to diagnose and resolve problems that were impacting both students and faculty. One of the biggest issues was a faulty wire running from the main switch to the Gilman building. Lines 7 and 8 were compromised because of a bend near the dorm entrance from an adjacent hallway. Eric found the distance where the wire faulted, repaired the wire, and once the line passed all tests, it restored a proper connection to the Gilman building. Eric also helped diagnose and address issues with several Uninterruptible Power Supplies, though this issue was unable to be resolved on-site, he provided an adequate explanation for me to make the repairs myself once the part was ordered. Before his work, the dorm’s Wi-Fi was struggling to deliver just 20 to 30Mbps to the students—completely inadequate for their needs. After Eric’s fixes, Wi-Fi speeds jumped to a solid 250Mbps, giving the students the reliable connectivity they deserved. Eric managed to resolve all these issues in just two visits, despite the complexity of the school’s network, which spans three buildings and supports over 200 students and faculty. We at Putnam Science Academy greatly appreciate his assistance and would recommend his work for all things networking.

Details: Commercial (Office) • Network administration • Technology support • Router • My home, venue, etc.

Network Support Services

Dennis B.

Nov 15, 2023

·

Hired on Thumbtack

Eric was an absolute delight to work with and very knowledgeable. He diagnosed, fixed and returned my computer promptly. Eric also took the time to explain my issue answered all my questions. Provided me with an accurate quote for repair and made sure we were happy with his work before going on his way. I highly recommend him and will most definitely be a repeat customer should another problem arise.

Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet) • My home, venue, etc.

Computer Repair

Peter S.

Aug 2, 2024

·

Hired on Thumbtack

Eric was absolutely super. I needed a new hard drive in my laptop. He went to Best Buy and bought me a new solid state drive. It, and his dedication, made my computer beter than new. I really mean it. I would use him again and again. Use him. You'll be glad you did.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Terri o.

May 23, 2024

·

Hired on Thumbtack

I was so very lucky to be able to work with Eric on my laptop issues. He is a gentleman and a professional. I was immediately comfortable and never felt intimidated by his knowledge nor was he judgmental of my questions. He presented information in clear language and even offered user friendly solutions outside of my initial problem. His fee was more than fair and when he left I felt eager to get back into my computer. I will definitely use Eric again and recommend him highly to others. Thank you 👍😀

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair

Credentials

Background Check

Eric Serkosky

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Being a veteran, I usually will work with veterans, police officers, and firemen to give them a better deal. DATA RECOVERY INFORMATION: $300 per drive If data is not wanted after work is done there is a $100 labor fee No recovered data means you don't pay
What is your typical process for working with a new customer?
Each customer is treated with respect and they know what I will be doing step by step to resolve their issue.
What education and/or training do you have that relates to your work?
I earned my Associate's in Network Security and my Bachelor's in Cyber Security at ECPI University in Manassas, VA.

Skytech LLC

FAQs

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