FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I’ll usually accompany a quote with a reasonable hourly rate. In a typical organizing job,for example, a moderate to medium/high cluttered garage, I’ll try to complete the job in one 8 hour day, sometimes I’ll push to a 10 hour effort just to get the entire job completed. I like being up front with my clients from the start & once I see the situation, I’ll assure them what I think is possible to do in one days work and if they’re happy with my efforts, then the can ask me back again. Clients should not be throwing money at their home improvement professionals so they finish a job that was agreed upon beforehand. Building trust with someone that you’re allowing in your home is essential and I honor and appreciate their business.
- What is your typical process for working with a new customer?
I Listen to what my client wants & what they prefer. I Prioritize the steps needed to achieve their goals. I work very hard on organizing a manageable area at a time focusing on the most efficient and visually appealing approach that my client will be able to find what's needed and ease of maintaining things daily. I'll ask my clients if I'm on track to assure what I'm creating is conducive to how they want things done. In most cases there is intention mixed with common sense.
- What types of customers have you worked with?
I've worked with clients from all walks of life and most share the fact that their professional and personal lives are extremely busy and have barely enough hours in a day to accomplish the demands of work and family life. The greatest moment, I get to experience with them is when I'm 75% through the organizing process and they see the months of frustration and paralysis disappear in one days work! They may comment, I wish I would've done this sooner! There are No Regrets, No Judgements, Just Solutions!