FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for cleanings vary based on vent line length, height and accessibility of the external vent termination and other factors. All cleanings are done by hand with spin brushes (no "blow and go"). Additional services such as vent line installation/replacement, vent cover replacement and repairs are priced individually with our national price book. We frequently offer seasonal promotions and discounts.
- What is your typical process for working with a new customer?
Our tech comes to your home and performans a thorough 10-point inspection. We test air flow both inside and outside, inspect for system damage and the use of proper materials. The technician then then discusses the work with the customer and provides an itemized proposal. No work is done unless the customer agrees. We leave every home as clean or cleaner than when we arrived.
- What education and/or training do you have that relates to your work?
Out technicians are hired due to their background in home repair, HVAC or related fields. All tech's receive throrough training from our corporate trainers, and apprentice with live field trainers. Techs are required to pass a certification course each year.