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Benjamin Franklin Plumbing of Connecticut

$79/service call
Estimated price


Pipe issues

Responds in about 1 min


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Why this pro?

This pro, customers say, is responsive, communicative, and polite. They handle pipe repairs, installs and replacements, and emergency plumbing services. They’ve been in business for 22 years.

Summarized from the pro's profile. Review their profile for the latest.

About
For more than 20 years, <PERSON> Plumbing has been a trusted choice for homeowners needing fast, dependable plumbing solutions. Our team of 38 experienced plumbers handles everything from emergencies and drain or pipe repairs to water heaters, toilets, faucets, garbage disposals, septic systems, and sump pumps. We pride ourselves on clear communication, transparent pricing, and showing up when we say we will. You’ll always know what we’re doing, why we’re doing it, and what it will cost before work begins. By combining proven expertise with genuine respect for your home and time, we work to solve your plumbing problems right the first time and build relationships that last. Contact us today to schedule service or discuss your project.
Overview

Hired 341 times

Serves Andover, CT

Background checked

50 employees

23 years in business

Business hours

SunClosedMon7:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2024

Services offered
Pipe issues
Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.6

133 reviews

5

87%

4

2%

3

0%

2

2%

1

9%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:


pro avatar
Armin h.

3 weeks ago

Hired on Thumbtack

Had some initial misunderstanding about pricing that was resolved after a call with the owner, who was very understanding and flexible. Overall I had a great experience, the technicians were on time and performed solid work. I appreciate that they sent pictures of the issue together with a detailed invoice.

Details: 1 toilet • Municipal water (most common) • Condo/Apartment

Benjamin Franklin Plumbing of Connecticut's reply
Thank you for leaving a review armin
Toilet Repair
pro avatar
Kim v.

Nov 22, 2025

Hired on Thumbtack

He responded to request quickly and showed up on time. He solved my water leak under the sink issue. Cleaned up after he's done. Im very happy with his work. I would not hesitate to recommend him to my family and friends.

Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House

Benjamin Franklin Plumbing of Connecticut's reply
Thank you for leaving us a review we are here for any of your future needs
Water Heater Installation or Replacement
pro avatar
Lisa A.

May 15, 2026

Hired on Thumbtack

Elliot was punctual and very knowledgeable. He explained the septic system process and visually demonstrated. I asked questions concerning the difference between concrete septic tanks, plastic tanks and longevity. Elliot was professional and I felt confident in his skills.

Details: Septic system • Existing home • 1,001-1,250 gallons • No, I would like the pro's help in purchasing materials • House

Benjamin Franklin Plumbing of Connecticut's reply
Thank you for your review, Lisa
Septic System Installation or Replacement
pro avatar
Edward F.

Oct 16, 2025

Hired on Thumbtack

Ben Franklin plumbing, responded within 1 hour of my post. After that I received several calls, throughout the process. The technician was able to complete the work, within a half a day.

Details: Repair • Leaks • Basement • House

Water Heater Repair or Maintenance
pro avatar
Damon A.

Jun 13, 2025

Hired on Thumbtack

I had an excellent experience with Benjamin Franklin Plumbing. From the moment I called, they were extremely responsive. Someone answered right away and scheduled a visit for the same day. The plumber, Nick arrived on time, assessed the issue quickly, and got to work without wasting a minute. What stood out most was how thorough they were. They didn’t just fix the immediate problem but also took the time to check the surrounding areas to make sure everything was working properly. It’s clear they take pride in doing the job right the first time. Highly recommend them to anyone looking for trustworthy and professional plumbing help.

Details: Flooding • Basement • Need professional's assessment • House

Emergency Plumbing
Credentials
Background Check

Stephen Rochon