FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide competitive rates for both residential and commercial services and offer special pricing for certain large-scale projects, like multifamily construction cleaning. There are no hidden fees; what we quote is what you pay. Discounts may be available for long-term or repeat clients, so feel free to ask us about those options.
- What is your typical process for working with a new customer?
When working with a new customer, we start by discussing their specific cleaning needs and expectations. After assessing their requirements, we provide a customized estimate. Upon approval, we schedule the cleaning at a convenient time, using eco-friendly products to ensure each area is cleaned safely and effectively. Throughout the service, we maintain open communication, and our team completes a quality check list to make sure every detail meets our high standards.
- What education and/or training do you have that relates to your work?
I hold an OSHA certification, which ensures we operate safely and efficiently in any environment. Additionally, I have certifications in heavy equipment operation, and my 10 years of experience in the multi-family industry have given me extensive insight into the specific cleaning and safety needs of both residential and commercial clients.