FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If you have an insurance claim, we work with your insurance agency and within their pricing guidelines.
- What is your typical process for working with a new customer?
Have you ever worked with an unresponsive, unprofessional and annoyingly irresponsible contractor or service provider? Yea, we have too. That is the exact reason why we started this business. Have no fear, those days are over! We are customer focused. Meaning every thing, every material we purchase, every email we send is focused purely on your experience and satisfaction. We are over communicators and each of our clients get their very own client portal where they can see project information real-time.
- What education and/or training do you have that relates to your work?
We are certified general contractors. We have been in the construction industry for over 15 years, but above that, we have over 30 years combined experience in customer service.