FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts for any recurring services. We are generally priced slightly higher than the competition so we can pay our ladies a living wage.
- What is your typical process for working with a new customer?
When you sign up with Casabella, we will call you to discuss your house, and any special requests you may have. We'll also discuss schedule and get you all set up for your cleaning.
- What advice would you give a customer looking to hire a provider in your area of work?
When hiring a house cleaner, I would pay close attention to the communication you receive from the owners and managers, and ensuring they have a high level of customer service. That translates into better training for staff, and better service for you.