FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to pricing, each and every project is different and therefore varies.
- What is your typical process for working with a new customer?
When working with a customer, my typical process involves a few key steps to ensure a smooth and effective interaction: I begin by asking questions to understand the customer’s specific needs, preferences, and goals. This helps me provide tailored advice or solutions. Whether the customer is asking for information, assistance with a task, or solving a problem, I try to understand the context first. Once the client and I are on the same page, I offer advice, options and walk through the process step by step to ensure the outcome of the project is well executed to the customer's satisfaction.
- What education and/or training do you have that relates to your work?
I completed a full apprenticeship of trade school for Heating and Plumbing in Dublin, Ireland aswell as several certifications in different types of welding and site safety. I also have over a decade of experience in general building work.