FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Pad Pals - SmartHomes & Security, we believe in transparent, fair pricing with no gimmicks! Our installation packages start at $150 for simple setups and scale up based on the number of devices and level of customization. Bundle multiple installations and save! We also offer first-time customer discounts and referral rewards—because we love helping more homes get smarter and safer!
- What is your typical process for working with a new customer?
We make smart home upgrades easy and stress-free! Here’s how it works: 1️⃣ Free Consultation – We discuss your needs and recommend the best solutions. 2️⃣ Custom Quote – No hidden fees, just straightforward pricing. 3️⃣ Fast, Professional Installation – We handle everything from setup to troubleshooting. 4️⃣ Hands-On Training – We walk you through your new system so you’re 100% comfortable. 5️⃣ Ongoing Support – Have questions later? We’re always here to help!
- What education and/or training do you have that relates to your work?
With years of experience in smart home technology and security systems, we’ve worked with industry-leading brands like Ring, Google Home, Alexa, Nest, Arlo, Ecobee, Lutron, and more. Our team stays up-to-date with the latest innovations, so your home gets cutting-edge solutions backed by expert knowledge.