FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I work to keep my pricing competitive. I have a $155-$225 minimum to begin work and typically give a 10% discount for people who have me do bulk package services in the home.
- What is your typical process for working with a new customer?
Typically I will reach out and ask for details and photos of the overall areas that need service and any areas of concern. From there I can upload client info into my integrated HouseCall software for estimates, invoices and updates. Most of the time I can give an accurate estimate based off those details. If I think there needs to be a closer evaluation, or the homeowner requests it, I will provide a free in person estimate with close examination of the installations and what the best solutions for service will be. After the estimate process the job will be set up and text and email confirmations will be sent out. Work is completed in a professional manner and payment is received at the end of the service. When service is finished I discuss detailed maintenance recommendations to maintain the great quality and set up a 1 year and 2 year quality check.
- What education and/or training do you have that relates to your work?
I have been in this industry for 4 years learning and building my services and discovering the best products that best serve home owners. I also am certified by the IIRC for Stone, Tile, and Masonry cleaning and work closely with representatives of Custom Building Products completing warranty work and fixing problems that might arise from any of their products in Colorado.