FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, transparent pricing with no hidden fees. Our estimates are detailed and honest, so you know exactly what to expect. We also provide financing options on both install and service and occasional discounts on select services—ask us about current specials!
- What is your typical process for working with a new customer?
From the first call to the final handshake, we make the process simple. We start with a conversation to understand your needs, schedule an appointment, and send a professional technician or plumber to assess the issue. After providing a clear recommendation and pricing, we complete the work with quality and care. We follow up to ensure your satisfaction!
- What education and/or training do you have that relates to your work?
Our team consists of highly trained and certified HVAC technicians and plumbers. We stay current with industry advancements, manufacturer training, and best practices to ensure top-quality service. Horsetooth Heating, Air & Plumbing is licensed and insured, giving you peace of mind.