FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are very transparent about our pricing and we take pride in the fact that we provide every client with a down to the penny price that we WILL stand behind. We also break our pricing down for you at the estimate so you can see exactly what you're paying for and you can customize the project to fit your needs and budget.
- What is your typical process for working with a new customer?
We understand that every project is unique and we want to hear about what you are looking for with your home. That's why we begin every project with a one-on-one consultation with one of our paint professionals. We'll come to your home, discuss the project, take measurements, write up an estimate right there on the spot, and provide you with a free color consultation. We want to make sure you are comfortable with our team and our pricing so we take the guesswork out of it by meeting in person and being transparent with you.
- What education and/or training do you have that relates to your work?
Collectively, we have over 30 years of experience in the industry however, we strive to learn and grow our knowledge base every single day in order to better serve our clients. What really sets us apart from other home improvement companies is the experience we provide to every single client. From our office team to individuals out in the field, our goal is always the same. We want to make you feel special. It might sound silly but the home improvement industry is not known for it's customer service. We've all heard the horror stories and we dare to do things differently. We are responsive, transparent, authentic, and we genuinely care about you and your needs. We understand that not everyone cares about this but it's something that has been close to our heart and is woven into the very culture we have here at Kind Home Solutions.