Otto Custom Builders

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Ladder work

Length of items over 6 ft

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Introduction

*we are taking safety precautions in order to keep our customers safe by communicating more via phone and email. Scheduling more appointments online than in person and keeping a safe distance. We want to ensure that you are comfortable and still being able to help with your projects.* Otto custom builders is a family oriented business and take pride in what we build. In the years we have worked to build a versatile array of skills which allows us to take on a number of custom projects. Jay and Alex as the owners have worked in the construction and business field for over 10 years. In that time they has have aquired many skills and worked on a variety of custom projects. We keep the customers budget in mind and will make sure that you get the quality work you deserve. When working with a customer we will strive to answer each question thoroughly and provide a free estimate. We look forward to working with you on your next project! Feel free to reach out with any questions!

Overview

Hired 45 times

Background checked

3 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Featured Projects

246 photos

New deck build
Deck or Porch Remodel or Addition
Roof top deck remodel
Deck or Porch Remodel or Addition

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.6

44 reviews

5

84%

4

7%

3

2%

2

2%

1

5%

Read reviews that mention:

Gwen w.

Nov 20, 2020

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Hired on Thumbtack

Jay arrived on time ready to work. I needed to have an interior door redone as the previous person I had hired installed the door badly. Jay took the door completely off and started again. Jay installed the door properly and I am very happy with how the door looks now. Jay cleaned up after himself and the amount of money he charged me was very reasonable. I am already looking to hire him again.

Details: Interior door (e.g. bedroom door, closet door) • 1 door • Standard • Wood • Yes, I already purchased the door • Install a door threshold • Install new trim around the door • Home

Door Installation

Nicole B.

Apr 25, 2020

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Hired on Thumbtack

We had 8 doors installed yesterday and they ended up needing lots of shaving due to crooked door jams. Amazed by the work ethic and end result. Will be using for other projects in the future.

Details: Interior door (e.g. bedroom door, closet door) • 6 or more doors • Standard • Wood • No, but the door frame exists • Yes, I already purchased the door • Home

Door Installation

Sarita K.

May 14, 2024

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Hired on Thumbtack

I messaged OCB and Alex responded. I followed up by sending the drawings a photo of the work to be done. I’ve heard nothing. I’ve followed up with additional emails and phone calls (voice mails bc no one answered the phone). If they aren’t interested in the project, then they should respond and say so. Extremely unprofessional behavior.

Details: Yes, the structure has already been built • Other • Already have plans - just need installation • Yes, an existing wall needs to be removed • No, I do not need plumbing or electrical lines installed • No, I do not need drywall applied • Home

Framing Carpentry

Deb C.

Dec 5, 2021

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Hired on Thumbtack

Super easy to work with so far. It's hard to step into a job that someone else started and abandoned but Jay has been great!

Details: Yes, the structure has already been built • Other • Already have plans - just need installation • No, everything is removed - I just need installation • As recommended by carpenter • Yes, I need drywall applied • Home

Framing Carpentry

Mac B.

Jan 31, 2021

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Hired on Thumbtack

Excellent job results. Easy to work with. Started quickly, ended in expected time frame. Recommend these folks to anyone who wants to hire them.

Details: Walls • Replacement of portions of existing structure • Residential

General Carpentry

Credentials

Background Check

Alejandra Palacio Perez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing are based on the size of each project, we will work with your budget to either quite you in an hourly price or a flat rate.
What is your typical process for working with a new customer?
We like to speak with the customer on their goals of each projects, scope of work and timeline. Then we set up a time to view the project and base a time frame of how long the project will take, we also review with each customer how we will go about each task and ask questions about their project in person. We then schedule a time and date around their schedule to begin work. We like to maintain constant communication with each client and keep their budget and interests in mind. The customer will always receive a free estimate and come up with a budget that works for the customer.
What education and/or training do you have that relates to your work?
20 years experience

Otto Custom Builders

FAQs

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