FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have two amazing flat rate packages to offer our owners and investors. Our Essential package is just $179/month and includes our Eviction Guarantee, Resident Satisfaction Guarantee, and our Pet Guarantee, to name a few. Our White Glove package is $279/month and is all inclusive and has additional benefits like no renewal charge and includes our Rent Guarantee and our Maintenance Guarantee. For a full look at pricing and what's included, visit us on our website.
- What is your typical process for working with a new customer?
We can onboard a new owner or investor with just a 24-48 hour timeline. The process is as simple as filling our our Property Management Agreement, inspecting the home, and starting the advertising process. If owners are working with an existing property management company, we will just need to verify that relationship has ended and collaborate with them for a seamless transition.
- How did you get started doing this type of work?
At My Haven, we're not just a property management company - we're your trusted partners in navigating the dynamic world of real estate. With a combined experience of 30 years, our team brings a wealth of knowledge, expertise, and an unyielding commitment to your success. We believe that business should be personal. We're serious about what we do, but we've never lost our sense of fun or our human touch. We combine our passion for property management with a charismatic approach, providing service with a smile at every turn. But don't mistake our lightheartedness for a lack of dedication. We're as serious about your property as you are. Our commitment is to treat each client with the individual attention they deserve, outperforming the big chains while offering a family-like atmosphere. We're driven by innovation and use cutting-edge technology to provide efficient, top-tier services. But we never lose sight of the importance of customer service. At My Haven, you're not just another number - you're part of the family. So let's navigate this world together. Choose My Haven and experience property management done differently. Trust us like friends, depend on us like family. Because that's who we are - your reliable confidants in the world of property management.