Rivera's Cleaning Services
Rivera's Cleaning Services

Rivera's Cleaning Services

Top Pro

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Introduction
Hello my name is Audrey I started this business back in 2015. I am a trustworthy person and reliable. I never cut corners I love I do and if u are happy with my job I am happy. Communication is a big one if u don't like something you tell me I will make it happen again .. Great references available l. I am also insured and bonded. I am ready to start cleaning for you.
Overview

Current Top Pro

Hired 152 times

Background checked

9 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Top Pro Icon

2023

Projects and media

23 photos

Projects and media

23 photos

Specialties
Extra services

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Pets

Cleaning type

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

79 reviews

5
91%
4
7%
3
0%
2
1%
1
1%

Read reviews that mention:


pro avatar
Natalie d.
Aug 28, 2024
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Hired on Thumbtack

Hired on Thumbtack

Details: 4 bedrooms • 4 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Pets in home • Just once

House Cleaning
pro avatar
Tobi B.
Mar 16, 2024
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Hired on Thumbtack

Hired on Thumbtack

Audrey and team were great! I needed a deep clean and the really delivered. My oven was in terrible shape and she got it literally spotless. Baseboards are sparkling, the bathrooms are like a hotel, and it smells great!

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Oven cleaning • Window cleaning (interior) • Pets in home • Just once

House Cleaning
pro avatar
Zoe C.
Jan 13, 2025
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Hired on Thumbtack

Hired on Thumbtack

I typically don’t leave reviews for anything, but after a few days I haven’t been able to stop thinking about this and hope it can help someone else moving forward. I hired them for a deep cleaning for my 3 bedroom 2 bath, 1 story house. The entire job felt very rushed and poorly done. The same day, and days following the cleaning, I have found dirt, hair, dust, you name it, everywhere. Nothing was moved for surfaces (shelves, on top of dressers/nightstands) to be cleaned. Hardly anything was actually dusted. It doesn’t seem like the vacuum worked very well… Honestly, if I hadn’t been home, I never would have known they were there to begin with. I am really disappointed with this service. I was offered a discount in price, which I appreciate, but I still had to go through and deep clean everything before my guests arrived. Not the end of the world, but definitely not worth any amount of money. I do want to add that while the cleaning was happening, I could have been more present in what was happening in each room - which is my fault that I wasn’t. I made the assumption that a deep clean with an explanation of my needs meant the same thing to me as it did to them.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Baseboard cleaning • Pets in home • Just once

Rivera's Cleaning Services's reply
Hi Zoe good night How sad to read that review from you It really damages my profile as you can see there i have AWESOME reviews from lots of previous clients I apologize for it i know you were in a hurry we dont work like that cleanings usually takes time my main concern when i get new jobs is that client is Satisfied with it period if the job is not done well you are not Happy i can return the money. Money is not important to me REVIEWS are and that you like my work thats all this is the place where i get my jobs thats how i keep my people working i dont know what happen and i apologize we didnt meet your expectations it seems not fair to me that you left such unfair review looks like to me i offered you to come back or to give you a refund that i am more willing to do i will refund you the total amount i dont need your money if you are not happy with my what my cleaners did once again i am sorry … Full refund was giving back $$ or i can come back and do a FREE cleaning if work is not Done or you dont like You dont have to pay me period all it matters
House Cleaning
pro avatar
Elaine G.
Feb 23, 2025
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Hired on Thumbtack

Hired on Thumbtack

We hired Rivera’s for a move out clean, and they did an amazing job! Our house was literally sparkling. Good communication with Audrey, excellent work, and I would recommend them to anyone wanting a spotless house.

Details: 4 bedrooms • 4 bathrooms • Move out cleaning • Oven cleaning • Fridge cleaning • Window cleaning (interior) • Interior cabinet cleaning • Baseboard cleaning • No pets in home • Just once

House Cleaning
pro avatar
Larry N.
Feb 13, 2025
·

Hired on Thumbtack

Hired on Thumbtack

I needed a thorough cleaning due to my house being put on the market for sale soon. This Cleaning Service did an excellent job! They did everything that I asked them to do and more.

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Oven cleaning • Baseboard cleaning • No pets in home • Just once

House Cleaning
Credentials
Background Check

Audrey Sarmiento