FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Pro Appliance Repair, I offer competitive, transparent pricing with no hidden fees. Diagnostic fees are applied to the final repair cost, ensuring you only pay for the work you need. I also provide same-day or next-day service at no extra charge. Senior and military discounts are available. Reach out for a fair quote and reliable service!
- What is your typical process for working with a new customer?
When working with a new customer, I start by gathering information about the appliance issue over the phone or through text. Next, I schedule a convenient same-day or next-day appointment for an on-site diagnosis. Once I assess the problem, I provide a detailed explanation of the issue along with a transparent repair quote. After approval, I complete the repair efficiently and test everything to ensure the appliance is functioning properly before leaving. I also follow up afterward to ensure your satisfaction!
- What education and/or training do you have that relates to your work?
I have extensive hands-on experience in appliance repair, specializing in both kitchen and laundry units. Over the years, I’ve completed numerous manufacturer and industry-specific training programs to stay updated on the latest technologies and repair techniques. My practical expertise, combined with continuous learning, ensures that I can efficiently diagnose and repair a wide range of appliance issues.